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Tenable - Tenable Premium Technical Support
Technical support - phone consulting - 24x7 - response time: 1 h
Tenable
TECH-SUP-PREM
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Tenable Premium Technical Support - technical support |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1 ¦ Phone consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 2 ¦ Phone consulting - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - priority 3 ¦ Phone consulting - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - priority 4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access ¦ Report - 1 incident per quarter ¦ Inspection - 1 incident per quarter ¦ Inspection - 1 incident per month ¦ Planning |